Refund Policy

Due to the nature of dietary supplements and for health, safety, and quality-control reasons, ElevaLife does not accept returns or provide refunds based on personal preference, taste, individual results, or dissatisfaction with the product.

We do not guarantee specific results, as individual experiences may vary.

Damaged, Defective, or Incorrect Orders

We will provide a replacement or refund only if:

• The package arrives damaged
• The product is defective
• You receive an incorrect product

Any issue must be reported within 48 hours of delivery.

To submit a claim, please provide:

• Your order number
• A description of the issue
• Clear photos of the product
• Clear photos of the packaging, when applicable

Claims submitted after 48 hours may not be eligible for replacement or refund.

Refunds or Replacements

Once your claim has been reviewed and approved, ElevaLife may, at its discretion, provide either:

• A replacement product, or
• A refund to the original payment method

Shipping charges may be non-refundable unless the issue was caused by an error on our part.

Non-Refundable Situations

Refunds or returns will not be accepted for:

• Change of mind
• Personal preference
• Taste or texture
• Lack of expected results
• Products that have been opened or used
• Incorrect use or improper storage
• Orders reported more than 48 hours after delivery

Contact Us

If your order arrives damaged, defective, or incorrect, please contact ElevaLife within 48 hours of delivery through the contact information provided on our website.

Please include your order number and the required photos so we can review your claim promptly.